Cookie Policy
Information We Collect
When you visit our website or contact us for services, we may collect personal information such as your name, address, phone number, and email address. This information is essential for us to provide our services effectively. For example, we need your contact details to respond to enquiries, provide accurate quotes, schedule appointments, and ensure that our cleaning services are delivered to the correct location.
Additionally, having your information allows us to keep you informed about any updates or changes to our services and to send you promotional offers if you have opted to receive them.
What are Cookies?
Types of Cookies We Use
There are different types of cookies, each serving a specific purpose. Some cookies are essential for the operation of our website. These cookies enable you to navigate the site and use its features, such as accessing secure areas. Without these cookies, certain services you have asked for cannot be provided.
Other cookies collect information about how visitors use our website. These cookies help us understand which pages are the most and least popular, see how visitors move around the site, and gather other analytical information. This data helps us to improve the way our website works and to provide a better user experience.
Personalisation and Preferences
We also use cookies to remember your preferences and to personalise your experience on our website. For example, cookies can remember your preferred language or region, so you don’t have to select this information each time you visit the site.
This makes your visits to our website more convenient and enjoyable. In addition to these cookies, we may also use cookies to deliver relevant advertising to you.
These cookies collect information about your browsing habits and are used to make advertising more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to help measure the effectiveness of advertising campaigns.
Managing Cookies
We want to ensure you are fully informed about the cookies we use and your choices regarding them. You can control the use of cookies through your browser settings. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer.
Please note that if you choose to decline cookies, some parts of our website may not function properly or may be less personalised. For more detailed information about managing cookies, you can visit the help section of your browser or seek guidance from websites that provide comprehensive instructions on managing cookies.
Additional Tools and Resources
In addition to managing cookies through your browser settings, there are also various tools and resources available online that can help you control and manage cookies. These tools can provide additional privacy and security controls, allowing you to customise your cookie preferences further.
At Total Gleam, we are committed to being transparent about our use of cookies and to respecting your privacy. We review our cookie practices regularly to ensure we are using cookies responsibly and in accordance with current regulations.